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#Self service cannot connect to jamf pro server how to#
#Self service cannot connect to jamf pro server archive#
#Self service cannot connect to jamf pro server registration#
#Self service cannot connect to jamf pro server password#

17:32:15.120 INFO TID=27 WorkplaceJoinManager.swift: 475 (didCompleteJoin()) In-app workplace join succeeded.

#Self service cannot connect to jamf pro server registration#

17:32:15.119 INFO TID=27 WorkplaceJoinManager.swift: 796 (workplaceClient(_:logMessage:)) INFO: - Successfully completed device registration Here’s an example of a Company Portal log showing successful Intune registration: Log show -predicate 'subsystem CONTAINS "jamfAAD"' -last 30m

To view just jamfAAD logs on a Mac for quick troubleshooting, run this command on the Mac to get the last 30 minutes of data:.Sudo sysdiagnose -f /path/to/desired/save/location Desktop for the logged in users’ desktop): To generate a sysdiagnose, run the following command from the enrolled Mac device with your desired save location (e.g.

#Self service cannot connect to jamf pro server archive#

The sysdiagnose log archive from macOS (will contain jamfAAD process logs).Company Portal logs (instructions are here).When troubleshooting registration issues, start by gathering the following information: It’s important to note that the Intune Company Portal app must be launched from the Jamf Self Service app if not the device will not be properly registered. Troubleshooting Intune Registration for Jamf-managed devices

NOTE: AuthN primarily deals with user identity: who is this person? Is she who she says she is?

#Self service cannot connect to jamf pro server password#

All client apps using ADAL (Azure Active Directory Authentication Library) can do device AuthN, but users will see Ke圜hain access password prompts.

The Intune Company Portal app is required to do device registration, which occurs during JamF .

Login keychain typically has the same password as the MacOS sign-in password, however it could also have a different password.

The WPJ state is stored in Login keychain.

Notes on MacOS authentication and registration This device identity is needed for Intune registration.

It uses the public-private key infrastructure, and on the device/client side it’s referred to as workplace joined (WPJ)/ domain-joined (DJ)/ Azure AD-joined (AADJ) whereas on the server side it is referred to as Azure Device Registration Service (ADRS or simply DRS). If the Mac device is compliant with the conditional access policies configured, it will be allowed access to the protected company resources.ĭevice registration is the process in which a device’s identity is established in AAD. This inventory data can then be analyzed by Intune’s compliance engine to generate a report, then combined with intelligence about the user’s identity, enforce conditional access via EMS. Jamf does this by allowing admins to sync their Mac inventory data with Intune and the Microsoft Cloud. If your organization uses Jamf Pro to manage macOS devices, you can use Microsoft Intune compliance policies with Azure Active Directory conditional access to ensure that devices in your organization are compliant before accessing company resources. Support Engineer Lucas Lenard (Support Engineer I and Geoff Root (Test Engineer I who worked closely with Shonda to get this article created.

#Self service cannot connect to jamf pro server how to#

Shonda already published detailed steps on getting Jamf integration configured here, and today she follows that up with an article on how to troubleshoot integration if you encounter any issues. Hi everyone, today we have another post from Intune Support Engineer and resident Jamf expert Shonda Hodge. This post has been republished via RSS it originally appeared at: Intune Customer Success articles.